One of the most difficult moments in anyone’s life is having to move an elderly member of the family to an aged care facility. Not only do you have to deal with the emotional struggle that comes with the decision, but you also have to spend time and effort in finding the perfect residential aged care facilities or retirement villages in NSW for your loved one.
The growing number of residential aged care facilities and aged care nursing homes in Sydney and other areas makes the choosing process even more challenging, so we’ve come up with a list of factors that you’ll want to take into consideration as you go through this process. There may be other things that should be included in the list, but the ones mentioned should help to narrow down your choices.
You’ll want to get to know the people who will be taking care of your loved one, or at least get an idea of how they work. When you visit the residential aged care in Sydney for instance, take some time to check the staff and how they work. Ask the management about staff turnovers and how often it happens. Also, when the facility tells you that they have enough staff to take care of their clients, be sure to make a distinction between staff involved in other duties (i.e. kitchen staff, cleaning staff, etc.) and those involved with direct care (i.e. caregivers, nurses, etc.) If your loved one has special medical conditions (i.e. Alzheimer’s or poor hearing and eyesight) ask if there are doctors or specialists who visit the patients and how often do these visits occur.
Since you won’t be able to get all the information you need from just one visit and by simply talking to their representative, you should also consider talking to current clients and ask about their experience with the facility. Ask the facility to give you some references whom you can contact and talk with. Any reputable facility will be more than proud to give you a reference or two whom you can talk to. When you do get a chance to talk with the client’s family, ask about their experiences—both positive and negative, even if they just stayed there for a short time or for care respite.