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The Australian Government’s quality and accreditation framework provides assurance to care recipients of aged care services.  It involves creating management systems that use contributions from everybody associated with a service, both professionally and otherwise, not only to achieve a standard of quality, but to continually work to improve that standard.

Australian Aged Care Quality Agency

The Australian Aged Care Quality Agency (the Quality Agency) is responsible for accrediting residential care services and conducting quality reviews of home care services.

Accreditation Standards – Residential Aged Care

Aged care services must meet their ‘accreditation requirement’ under the Aged Care Act 1997 (the Act) to be eligible to receive Australian Government care subsidy for their care recipients.

Services meet that requirement by being accredited by the Quality Agency. Details of all accreditation decisions made by the Agency may be obtained from the Quality Agency’s website.

The Quality Agency assess residential aged care homes against the Accreditation Standards which are detailed in the Quality of Care Principles 2014. There are four principle Standards and 44 expected outcomes which must be complied with. These Standards are:

  • Standard one: Management systems, staffing and organisational development
  • Standard two: Health and personal care
  • Standard three: Care recipient lifestyle
  • Standard four: Physical environment and safe systems

Residential Gardens is proud to announce it has attained all 44 out of  the 44 Accreditation Standards and is fully accredited until 2018.