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How respectful is the establishment towards its residents?

You want to make sure that the age care facility is staffed by professionals who know how to take care of the elderly. The staff should be friendly, fully trained and most importantly, be respectful towards the elders living there. For instance you can find out how the staff members at any facility providing aged care in south Sydney behave with the elderly by just looking at the way they address the residents, how they communicate and their general mannerisms.