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Age Care Facilities – Crisis and Issues Management

Age care facilities are always surrounded by issues because it deals with a lot of risk and crisis management. Some of the most common issues faced by age care facilities include:

  •  Age care standards and accreditation policies
  •  Disease outbreaks
  •  Charges against care givers
  •  Fraudulent activities by staff and management
  •  Emergency situations
  •  Complaints from family members

The basic objective of age care crisis management is to ensure that everyone is focussed on business sustainability so that they can offer high quality age care services.

Crisis and Issue management for age care facilities involves three major components i.e. planning, response and recovery. Also, there should be proper communication channels used by key managers to address issues. The planning component identifies scenarios and plans for the response processes. The response component takes care of risk mitigation efforts to ensure ceaseless operations. Proper training for the staff and skills maintenance is important for high quality age care services. The recovery component takes care of the stakeholder’s trust and ensures to reinforce the reliability of the brand. Residential Gardens offers a comprehensive range of age care and dementia care services with state of the art facilities and highly experienced staff.